Fremont casino in trouble with regulator over botched investigation

  • The Nevada Gaming Control Board filed a complaint against Fremont over a bungled investigation that led to the detention of an innocent woman.
  • The accused was playing on slot machines when another player accused her of stealing her credits.
  • Surveillance recordings have shown that the woman didn’t steal.
  • The Nevada Gaming Commission will consider disciplinary action against Fremont Thursday.

The Nevada Gaming Control Board has filed a complaint against Fremont Hotel & Casino over a bungled investigation that resulted in the detaining of an innocent woman for 90 minutes.

The Nevada Gaming Commission will consider disciplinary action against the property Thursday over the incident that happened just after midnight of November 24.

Unspecified security officers at the Fremont Casino, a property owned by Boyd Gaming Corp., handcuffed and detained a woman who was trying her luck on slot machines at the venue and was alleged to have stolen credits from another player who was on a machine nearby. Both players remained anonymous in the complaint.

A patron dispute ensued, mushrooming into a theft accusation. Then, Fremont Casino security officers approached the woman. One of them handcuffed her and led her to a holding room for interrogation.

Managers at the property later found out that the theft hadn’t taken place.

A Boyd Gaming spokesman Tuesday declined to comment on the incident.

The Control Board, through the office of the Attorney General, filed the four-count complaint on September 16, alleging that the property operated unsuitably and violated Regulation 5, damaging the reputation of Silver State.

The narrative in the complaint indicates that two women were separately playing slot machines at the venue. One of them cashed out and got a ticket. She accused the second woman of playing the machine after her while she still had credits worth $20.

The woman who cashed out shared her experience with a Fremont security officer. The officer then went and grabbed the second woman from behind.

The filing said that the officers handled the arrest of the woman unreasonably, “given the circumstances.” They apprehended, handcuffed, and took her into a holding room before calling the Las Vegas Metropolitan Police Department.

On reviewing surveillance recordings, it was clear that the arrested woman was innocent.

The filing says that “the conversations between the patron, the security officer, and the Metro officer” shows that the personnel at Fremont had an incorrect “understanding of what the evidence purportedly showed.”

The filing says that it wasn’t necessary to detain the woman or subject her to harsh treatment when “the matter could have been resolved without even speaking to her.”

Nine days after the incident, Control Board agents went back to the Fremont to follow up on the investigation after Boyd reported that the woman was mistakenly accused of theft and detained by security personnel.

Board agents said the statements of the officers contradicted the evidence shown by surveillance recordings.

The filing said the board’s investigation showed that Fremont didn’t “seem to realize the full scope of the mistakes” its employees made.

The commission has the power to fine Fremont Hotel & Casino or suspend or repeal its license.

I'm Adam Shaw, Senior Editor and one of the first members at VegasSlots. I'm a massive football sports fan but also love casinos and occasional trips to Las Vegas. Gaming runs in the family

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