Lawsuit Alleges Encore Casino of Cheating Customers Out of Winnings

‘In casino gaming, it is said that the house always wins,’ the lawsuit says

The new Encore Boston Harbor Casino is being charged for supposedly cheating its gamers at the slot machines and blackjack table, though the casino asserts its playing according to the rules in place.

The suit, filed by Richard Schuster of New Yorker, alleges that the casino could gain by taking in an extra $85,440.00 per day from the scheme,

“which could equal an additional $30 million increase in profits to Encore annually.”

Richards suit was filed in Middlesex County Superior Court on the same day Massachusetts gaming officials declared that Encore Casino earned nearly $17 million in its first week.

The suit alleges the casino of violating the law by giving its gamers odds of 6 to 5 in place of 3 to 2 while playing blackjack, and claimed that

“Massachusetts law plainly and unequivocally states that a player who is dealt a blackjack shall be paid at odds of 3 to 2.”

Encore officers directed to the Massachusetts Gaming Commission rulebook, which clearly states that the totality of winning wages in blackjack must be given out at odds of 1 to 1, 3 to 2, or 6 to 5.

According to Schuster’s lawsuit, “in casino gaming, it is said that the house always wins, with the odds so significantly in its favor, it is incomprehensible that a casino would deliberately resort to cheating to maximize its statistical edge over the gamers even more.”

Denial of Allegations

The president of Encore Boston Harbor | Robert DeSalvio
© The president of Encore Boston Harbor | Robert DeSalvio

The president of Encore Boston Harbor fired back at a lawsuit against the casino before the Massachusetts Gaming Commission Thursday, which claims that customers are being short-changed.

“Every single customer gets every dollar and every penny they have coming due to them,”

said Bob DeSalvio.

The commission’s Investigation and Enforcement Bureau has however reviewed the claims and has determined “preliminarily” that Encore is in compliance with state regulations. But the chairwoman of the Bureau Cathy Judd-Stein says the casino will still be monitored. According to Judd-Stein, “we want to make sure we review matters fairly, objectively and transparently.” The gaming commission is ” conscious of the lawsuit and … reviewing its substances to determine next steps,” officials said in a report.

On Monday, the commission had broadcasted that Encore brought in $16.8 million in gambling income and generated $4.2 million in state taxes in its initial working week. The casino gained more bucks in a week than Plainridge Park gained all month, and was only $3 million shy of MGM Springfield’s total monthly income.

I'm Adam Shaw, Senior Editor and one of the first members at VegasSlots. I'm a massive football sports fan but also love casinos and occasional trips to Las Vegas. Gaming runs in the family

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